The Dog Bed Company - handmade luxury wooden dog beds west sussex
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FREQUENTLY ASKED QUESTONS

​Why is a raised bed recommended for arthritic and older dogs?
When dog beds or bedding are placed on a cold floor condensation rapidly builds up leaving the dog lying on a cold damp bed which is unsuitable or any dog but particularly for those suffering with arthritis or circulatory problems.  Do you not think that if we laid on a kitchen floor every night we might wake up feeling cold and stiff?  Even with a carpet under a dog bed mattress the dog may still be exposed to draughts that occur at floor level.  The Dog Bed Company raised wood bed provides comfort and a more even temperature.
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Why does my dog not like to lie on our floor with under heating?
Dogs often find a floor with under heating too warm.  They are unable to cool down indoors so will often try and find somewhere cooler to lie – even your sofa!

Why are there so many hairs, dust and general grime inside my dog’s bed?
Mould and mildew builds up under a damp bed that is directly on the floor which attracts moulted hair, dust particles and sometimes even fleas and common dust mite, which in a matter of day’s results in a smelly crust that only thorough washing and airing will cure.  The Dog Bed Company raised bed allows the dust and hair particles to fall through the beds slats to the floor where they can be easily vacuumed or swept away.  As the mattress is off the floor it is well aired and insects and fleas cannot find the warm moist conditions between the bedding and carpet in which to thrive.

Are your dog beds actually handmade in England?
The Dog Bed Company wooden bed frames are handmade from top quality oak and pine by a professional joiner in Arundel and are then waxed and polished by ourselves according to the customer’s specification.  The Cluster Fibre Mattresses are supplied to us by an English company who specialises in anti-allergy pillows.  All the covers are made up and sewn by ourselves.
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Why should I buy a bed from The Dog Bed Company when I can get one a lot cheaper from a pet shop?
Our wooden beds are solid and sturdy and built to last, and our mattresses stay thick and luxurious if looked after such as using The Dog Bed Company Protective Inner Liner.  Cheaper beds are made from poor quality materials which rot, smell or break easily.

What bed size would you recommend for my dog?
Large Bed (104cm x 74cm):  Breeds such as Dalmatian, Doberman, German Shepherd, Golden Retriever, Greyhound, Setter, Pointer, Vizsla, Collie, larger Labrador
Medium Bed (90cm x 65cm):  Breeds such as Beagle, Bulldog, Spaniel, Boxer, smaller working type Labrador
Small Deep Bed (69.5cm x 49.5cm):  Yorkshire Terrier, Pug, Shih Tzus, Toy Poodle, Yorkshire Terrier, Corgi, Dachshund
 
My dog gets very dirty and so I need to find a bed that can cope with this?
We have designed a system of protective covers to not only keep your mattress dry and non-smelly but also to keep the actual cover clean.  These are a Protective Inner Liner and Wet-Away Topper which have been designed and successfully tested by our dirty labradors and spaniel.  All our covers are machine washable and the mattress may also be washed at 40C if required.
 
How long do I have to wait for an order?
Once we have accepted your order you should receive it within 14 days, and often much sooner.  At times such as Christmas or after a show it may take slightly longer but we will advise you of this at the time.  If you want a bed super quick, please contact us direct and I’m sure we can work something out!
 
How long does delivery take?
Our beds are sent by courier and normally arrive within 24 hours of leaving here.  We will notify you when your order has been finished and when to expect delivery.
 
Do you ship outside the UK?
We do ship to most parts of Europe but please contact us first to check the delivery charges as the website only allows for UK orders.  One of our most frequent customers lives in the Netherlands!
 
Am I able to see your beds?
All our beds are shown on the website, but if you are close by our workshop in Petworth, West Sussex, please get in touch and we can arrange a time for you to come and have a look.
"Thank you so much for a great service and wonderful beds and covers!"

"Bed arrived today - looks great, well worth the money. "

"The bed arrived yesterday; it was fantastic she jumped straight on and was snoring in less than a minute.  A beautifully made bed and we are so pleased with it.  Thank you."


The bed  is wonderful and Loki absolutely adores it. The only problem is getting him up in the morning now as he’s a bit reluctant to leave it! Thank you so much for your emails during the order process, not only is the bed beautiful and fantastic quality, we’ve had excellent customer service from you and it really makes a difference. I shall be recommending you to all my friends with dogs. 


"Dog bed arrived safe and sound Friday afternoon, very impressed with the quality and prompt friendly service. Our rescue lurcher Merlin loves it and he looks very regal, he thinks he's died and gone to heaven!
I will definitely recommend your dog beds to everyone I know."

​“These dog beds are wonderful for easy cleaning as you can hoover under them!"
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 NEW TO OUR RANGE
​THE LUXURIOUS MERINO WOOL DOG BED
deep dog bed, raised, handmade, luxury, traditional
For more information visit: Merino Wool Bed
PLEASE VISIT THE GALLERY PAGE TO SEE LOVELY  PHOTOS OF 'THE DOG BED COMPANY' CUSTOMERS ENJOYING THEIR NEW BEDS
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